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EXCHANGE & RETURN

Exchange Policy

Our perfumes and packaged boxes cannot be exchanged on the pretext that they are not liked. As our site provides with representative images of our products before making an order/ bulk order, it is advisable to use your prudence in seeking clarification/assurance from us first on the format of packaging, pricing and every other related information and then make an order/ Bulk Order.

Replacement is possible if the products ordered by you reaches you in damaged condition and you launch a complaint with the courier company at the time of receipt of the goods. Complaint number should be immediately mailed to us so that we can follow up and do the needful. If complaint is not launched than we will not entertain replacement on ground of goods received in damaged condition. 

We do our best to provide with good quality services and our company leaves no stone unturned to make you a SATISFIED CUSTOMER.

Return Policy

No returns/refunds are entertained on grounds of your not liking the design and/or product / variation from the online samples. In such circumstances, exchange requests as per our `exchange policies’ alone shall be entertained.

Before placing your confirmed order, make sure that you are satisfied with the products in totality, including appearance of packaging, through e-mail or any other method that can be construed as confirmation of order.

Colours displayed on your monitor may vary from the actual product to be purchased. Bottle colour, size and shape, colour of perfumes inside the bottle, tends to vary. Such a variation is an acceptable norm worldwide. There might be other minor variations too.

Though we try our best to supply the ordered products of the same size as specified on our website, there can be circumstances when the size of the final product may vary slightly from the sizes mentioned therein. In our endeavour to provide you with the best products, we reserve our rights to make slight alterations in their size. Our products once supplied shall not be taken back on grounds of alterations from the samples displayed online. Products can be returned only if there is a gross variation from the online presentation mail.

Mail to: 301, Kanakshree Apartments, Plot No. 15/6, Sector 11, Koparkhairane (Near Reliance Super fresh), Navi Mumbai – 400709

E-mail:management@bzireperfumes.style

Kindly send via couriers with tracking facilities. Do not send via uncertified or unregistered mail.

7 working days are required from the date of receipt of goods to process the return / refund order.

Return of products ordered will not be entertained unless the exchange request / return is for reasons attributable solely to our company only. We always ensure that all our dispatches conform exactly to the order placed by you.

Video/photography content about an item is offered only to provide information about the features of that item. It may not reflect present prices, promotional offers or availability.

SHIPPING

We deliver worldwide!We use reputed shipment services including UPS / DHL / FedEx / Bluedart and others as our carrier, and we ensure that the products reach to you in perfect state in timely manner; however, we are not responsible for the situations beyond our control. 

The large majority of our orders are shipped within 3 to 5 working days after the order is processed and forwarded to shipping company. We ship through leading courier services, and you can track your order online after it is shipped. The charges vary from company to company, place, weight & volumetric weight.

Once the goods are shipped out from our premises then we don`t have any control over them. In case the courier company mishandles the goods and they are found damaged then the customer may directly claim the courier company, for which B’Zire will not be held responsible.

Please note that every country has their own rules and regulations about Custom & Other duty charges, Hence if for any reason the goods are blocked at the customs or any extra charges applied by the receiving country, then B’Zire will not be responsible for it. The situation is to be solely managed by the client.

The risk of loss and title for all products purchased by you and shipped by B’Zire pass to you upon B’Zire's delivery to the carrier for delivery by the carrier to your specified delivery address. The risk of loss and title for all products purchased by you and shipped directly by one of B’Zire’s vendors pass from such vendor to you upon such vendor's delivery to the carrier for delivery by the carrier to your specified delivery address. Notwithstanding the agreement that risk of loss for any package passes to you upon delivery to the carrier, to accommodate our customers, B’Zire will   assume responsibility for any damage or loss in transit or for non-delivery, provided that B’Zire receives a written notice of claim within the earlier to occur of (i) fifteen (15) days from the order date, (ii) ten (10) days from the shipment day, or (iii) seven (7) days from the date when the shipment was delivered to your specified delivery address. B’Zire’s assumption of responsibility for damage or loss in transit or for non-delivery terminates if a written claim is not timely received by B’Zire. In any event, B’Zire’s responsibility is limited to either replacement of the merchandise or at B’Zire’s sole option, return of the purchase price and shipping charges. Once the package is delivered to your specified delivery address, B’Zire’s assumption of responsibility for non-delivery terminates. Any package signed for at your specified delivery address or delivery at your specified delivery address is verified in writing by the carrier and shall be conclusively deemed delivered to your specified delivery address.

Website Content: The text, images, logos, graphics, photographs, descriptions, illustrations, data and other material on the website, as well as the selection, assembly and management thereof are herein collectively referred to as the "Content". B’Zire reserves the right to discontinue, correct, delete, update, or change any Content, product specifications and prices at any time without notice to you.

Unless otherwise agreed in writing, the Content is the exclusive property of B’Zire and is protected under the copyrights, trademarks, service marks, and other proprietary rights that are owned by B’Zire or by third parties that have licensed their use to B’Zire. Unless B’Zire agrees otherwise in writing, your use of the Content is limited to your own personal, non-commercial use in connection with shopping and ordering on the website and for no other purpose. Any use, by you or anyone else authorized by you, other than that specifically authorized in this Agreement or in writing by B’Zire is strictly prohibited. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Nothing contained on the website should be construed as granting, by implication or otherwise, any license or right to use any trademark or service mark displayed on the website without the written permission of B’Zire or any third party that may own the trademarks or service marks displayed on the website. B’Zire will aggressively enforce its intellectual property rights to the fullest extent of the law. The Content may contain errors, inaccuracies, omission and typographical errors or may be out of date. You acknowledge that B’Zire provides the Content for informational purposes only and that any errors, inaccuracies, or omissions in the Content are not binding on B’Zire unless specifically indicated to be so.

Changes and Amendments: B’Zire RESERVES THE RIGHT TO CHANGE AND AMEND THESE TERMS AND CONDITIONS FROM TIME TO TIME WITHOUT PRIOR NOTICE TO YOU. SUCH CHANGES AND AMENDMENTS SHALL BECOME EFFECTIVE IMMEDIATELY UPON THE POSTING OF SAME TO THE WEBSITE. YOU ARE RESPONSIBLE FOR REVIEWING THE WEBSITE PERIODICALLY FOR ANY MODIFICATION TO THIS AGREEMENT THAT MAY AFFECT YOUR RIGHTS OR OBLIGATIONS HEREUNDER. YOUR CONTINUED ACCESS AND USE OF THE WEBSITE AND/OR PLACING ORDERS ON THE NETWORK AFTER THE POSTING OF CHANGES AND AMENDMENTS SHALL BE DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF ANY REVISIONS OR ADDITIONS.

Termination of Agreement: B’Zire shall have the right to terminate this Agreement with you at any time and without notice to you. In the event of the termination of this Agreement, you agree that you are no longer authorized to access or use the website and/or the network and that you will immediately cease your use of the website and the network. The restrictions imposed on you with respect to the Content as defined above in Website Content, and the disclaimers, indemnities, and limitations of liabilities set forth in these terms and conditions shall survive termination.

B’Zire shall be under no obligation to continue operation of the website or the network. B’Zire may terminate operation of the website or the network or any portion thereof, or any products or services offered through the website or the network or terminate any individual's right to access or use the website or the network at any time without notice to you, in its sole discretion, without any liability to you whatsoever.

Indemnity: You agree to defend, indemnify and hold harmless B’Zire, its affiliates, employees, officers, directors, and agents from any claim, losses, damages, liabilities, costs, or demand, including reasonable attorney's fees, arising out of or relating to your breach of this Agreement or your access to or use of the website or the network; provided, however, this indemnity shall not apply to any claim, losses, damages, liabilities, costs or demands resulting from B’Zire’s gross negligence or willful misconduct. The foregoing indemnification obligation shall survive termination of this Agreement and the website and any product or service provided to you arising out of or relating to your use of the website or the network.

Links to Other Third Party Sites: Links to other Internet sites operated by third parties do not constitute sponsorship, endorsement or approval by B’Zire of the content, policies or practices of such linked sites. Linked sites are not operated, controlled, or maintained by B’Zire, and B’Zire is not responsible for the availability, content, security, policies, terms and conditions, or practices of linked sites, including without limitation the accuracy of content on linked sites and the privacy policies and practices of linked sites. Links to other sites are provided for your convenience only, and you access them at your own risk.

Disclaimer and Limitation of Liability as to the Website and Content: B’ZIRE MAKES NO WARRANTIES OR REPRESENTATIONS WHATSOEVER WITH RESPECT TO THE WEBSITE, THE CONTENT, OR ANY LINKED WEBSITE, INCLUDING THE AVAILABILITY OF ANY WEBSITE OR THE CONTENT INFORMATION AND MATERIALS ON IT OR THE ACCURACY, COMPLETENESS OR TIMELINESS OF THAT CONTENT, INFORMATION AND MATERIALS. B’ZIRE ALSO DOES NOT WARRANT OR REPRESENT THAT YOUR ACCESS TO OR USE OF THE WEBSITE OR ANY LINKED WEBSITE WILL BE UNINTERRUPTED OR FREE OF ERRORS OR OMISSIONS, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR ANY LINKED WEBSITE IS FREE OF COMPUTER VIRUSES OR OTHER HARMFUL COMPONENTS. WITHOUT LIMITING THE FOREGOING THE WEBSITE AND ALL CONTENT PROVIDED ON THE WEBSITE IS PROVIDED TO USERS "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT SECURITY OR ACCURACY. THE "AS IS" CONDITION OF CONTENT IS EXPRESSLY MADE A CONDITION OF ANY TRANSACTION ARISING THROUGH OR AS A RESULT OF THE WEBSITE.

UNDER NO CIRCUMSTANCES SHALL B’ZIRE, ITS SUPPLIERS OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, WHETHER IN CONTRACT OR IN TORT INCLUDING NEGLIGENCE, ARISING IN ANY WAY OUT OF ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE WEBSITE OR ANY LINKED WEBSITE OR ITS CONTENTS, LOST PROFITS, BUSINESS INTERRUPTION OR LOSS OF PROGRAMS OR OTHER DATA ON COMPUTER SYSTEMS OR OTHERWISE, EVEN IF B’ZIRE IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Disclaimer and Limitation of Liability as to Products and Services: B’ZIRE WANTS YOU TO BE COMPLETELY SATISFIED WITH YOUR PURCHASES THROUGH THE WEBSITE AND THE NETWORK. EXCEPT FOR NON-RETURNABLE ITEMS IF FOR ANY REASON YOU ARE NOT ENTIRELY PLEASED WITH A PRODUCT YOU PURCHASED FROM B’ZIRE SIMPLY RETURN IT AS SPECIFIED IN B’ZIRE’S RETURN POLICY FOR EXCHANGE OR FULL REFUND OF THE PURCHASE PRICE. B’ZIRE MAKES NO WARRANTIES, EXPRESS OR IMPLIED AND B’ZIRE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, INCLUDING BUT NOT LIMITED TO EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY WARRANTIES THAT MAY COVER THE PRODUCTS SOLD ON THE WEBSITE OR NETWORK MAY BE PROVIDED BY US. ACCORDINGLY, EXCEPT AS SPECIFIED ABOVE, B’ZIRE MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT TO ANY PRODUCT OR SERVICE SOLD.

UNDER NO CIRCUMSTANCES SHALL B’ZIRE OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL SPECIAL, OR PUNITIVE DAMAGES, LOST PROFITS AND BUSINESS INTERRUPTION WHETHER IN CONTRACT OR IN TORT, INCLUDING NEGLIGENCE, ARISING IN ANY WAY FROM ANY PRODUCT OR SERVICE SOLD OR PROVIDED ON THE WEBSITE, EVEN IF B’ZIRE IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL B’ZIRE'S LIABILITY EXCEED THE PRICE YOU PAID FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM.

Entire Agreement: Unless otherwise stated by B’Zire in writing, this Agreement constitutes the entire agreement between B’Zire and the user with respect to the subject hereof, and supersedes all previous written or oral agreements between the parties with respect to such subject matter.

Applicable Law: This Agreement and the rights and obligations of the parties arising out of or relating in any manner to any product(s) purchased from B’Zire (on either the website or the network), orders placed for such product(s), return of such product(s), use of such product(s) and/or use of the website or network shall be governed and construed according to the laws of the Navi Mumbai, without regard to its conflicts or choice of law provisions.

Disputes: Any controversy or claim arising out of or relating in any manner to any product(s) purchased from B’Zire (on either the website or the network), orders placed for such product(s), return of such product(s), use of such product(s) and/or use of the website or network (“Claim”) shall be settled by individual binding arbitration administered by the Navi Mumbai Procedures. Any such arbitration shall be conducted only in Navi Mumbai or a location where B’Zire’s operations are located. Any decision or award as a result of any such arbitration proceeding shall be in writing and final and shall provide an explanation for all conclusions of law and fact and shall include the assessment of costs, expenses, and reasonable attorneys' fees. An award of arbitration may be confirmed in a court of competent jurisdiction in the venue in which the arbitration is conducted. Such arbitration shall be specific to you, and as such, you agree that you shall not bring and expressly waive your right to be a lead plaintiff or participant in, any action against B’Zire as part of a class filed either in arbitration or in any concerned court. All parties retain the right to seek adjudication in a small claims tribunal in the place of your residence for disputes in amounts that are within the scope of such tribunal’s jurisdiction. You waive any right to consolidate or otherwise combine your Claim with any Claim(s) filed by other persons with such small claims tribunal. Any dispute that cannot be adjudicated within the jurisdiction of a small claims tribunal shall be resolved by binding arbitration as described in and in accordance with, the terms of this Agreement; provided however, that if applicable law limits B’Zire’s access to a small claims tribunal (including without limitation, by prohibiting corporations from filing small claims actions or by limiting the number of small claims that B’Zire can file), B’Zire retains the right to seek adjudication of its Claims in a court of competent jurisdiction in the place of your residence. In the event the foregoing is held to be unenforceable by any court, you and B’Zire agree to submit to the exclusive jurisdiction of the courts located in Navi Mumbai to resolve any Claim. Any Claim that you have with B’Zire must be commenced within one year after the Claim or cause of action arises or such Claim or cause of action shall be barred.

General: No waiver by B’Zire of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from the terms herein and shall not affect the validity and enforceability of other provisions of the Agreement. The headings and captions in this Agreement are intended for convenience only and shall in no way affect the interpretation of the Agreement.

B’Zire shall not be liable for any nonperformance or delay in performance caused by any act beyond its reasonable control, including but not limited to acts or omissions of third parties, unavailability of supplies, equipment failure, war, strikes, lock-outs, fire, flood, or any other act of God, any law, regulation, ordinance, or other act or order of any court, government, or governmental agency, or delays, unavailability, errors, or other failures of the Internet or other data networks.

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